Order and Return Policy
Our team is always here to assist.
Common purchase queries answered
Orders and Shipping
We normally ship within 2-3 business days. However, if you prefer to have an express shipment within today, you are welcome to choose the express shipment during the checkout.
We offer express delivery everyday and this option is close everyday before 4pm. If the express delivery receive later than 4pm, we will ship it in the next business day.
You could create your account by clicking Login and register a new account. Or else, you could create it once you are checking out product from our store.
Please be notified that the user account will be later use for checking shipment tracking info.
Please contact us in chat.
Once your order is shipped out. Email will be sent to you with tracking information. However, if you could not find any emails from use within 3 business days. Please contact us in chat.
No. We use Payment Gateway from Kbank (Thailand’s official Bank) to process all our web transactions.
We normally just ship in Thailand. If you would like us to ship to other countries, please contact us in chat.
in case you need help
Returns and Exchanges
Please make sure to keep order receipt with order number for making a order return request. We only accept return if the products are still remain as new conditions with no damage from usage.
We take great care of every orders but sometimes it slips. Please chat with us and we will take care of your return and exchanges.
Please chat with us and we will take care for return and exchanges.
Please send return to this address:
Alta Corporation Co., Ltd.
Kantarat Warehouse C-3, 533/4 Moo 6, Lat Krabang Road, Lat Krabang, Bangkok, 10250
Please chat with us and we will help you on the enquiry.
Yes. Please chat with us and we will help you with your request.
Yes. Please chat with us to ask for incoming products and pre-order your prefer items.